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Land Rover Roof Tent Hire

No special licences required although our insurance requires you to be 25 and have held a driving licence for 2 years.

Motorhome Hire

Most motorhomes do not require a special licence. although our insurance requires you to be 25 and have held a driving licence for 2 years.

However, Galahad is a 4200kg vehicle, this means that in order to drive it you require a C1 on your driving license.

If you passed your test before 1997 your license should have this.

If you passed your test after 1997 you may need to take a further test to be able to drive Galahad.

Please ensure you have checked this detail before booking as refunds cannot be given if you have booked without checking you have the correct license. We check these details on collection of the vehicle and we cannot let you take the vehicle if this is missing from your license.

For further information please visit the government website: https://www.gov.uk/driving-licence-categories

Our vehicles are conveniently stored at a secure location just outside the A55, near Broughton, Chester.

Details and directions will be forwarded to you on receipt of your final payment, due 56 days prior to vehicle collection.

Please allow one hour for handover on the day of your collection.

We need to refer you to our insurers. To do this we need your driving licence details and and all relevant information relating to your conviction.

The likelihood is they’ll charge a slightly higher excess which we will need to pass on to you as a pre-authorisation transaction on the first day of your hire period.

Naturally this amount will be refunded back to you upon return of the vehicle, if it is returned damage-free and within the parameters set out in our Terms and Conditions

You must be aged 25-72 and have held a full UK licence for a minimum 2 years with a maximum of 6 minor points.

Additional drivers can be added to the policy for £30 per day.

Unlimited mileage is included with all our vehicle hire.

Please read our Terms & Conditions Page

Vehicles can be collected between 1pm – 3pm on the first day of hire as shown on your booking confirmation.

You will be allocated a specific timeslot for your handover. Collection outside of these times can be arranged subject to availability and at the discretion of Knights Away.

The vehicle needs to be returned on the last day of your hire agreement by 10:00am. Your insurance is valid until 10am on the day of return, late return would mean you are driving without Insurance. All our vehicles are fitted with Trackers - Late returns automatically trigger a report that our vehicle is stolen & the Police are automatically notified.

Note: Charges are applied for late returns.

We require a damage deposit, which is returned to you in full providing the vehicle is returned undamaged.

The deposit of £1000 is payable when the balance is due to cover any damage to the vehicle or damage/breakages of the equipment.

When the vehicle is returned it will be checked over, providing the following are found to be satisfactory we will return the security deposit by bank transfer immediately which may take your bank up to 5 days to process.

The vehicle will be checked for the following:

It is returned in the same condition it was let out.

Toilet and waste water tank empty and cleaned inside and out.

Interior clean including all cooking appliances.

Fuel tank replenished.

Knights Away reserve the right to deduct any amount which we determine to be due to us from the security deposit to cover the cost of the above as detailed below:

FUEL - up to the value of filling the tank to full plus £75 admin charge.

INTERIOR CLEAN - £100 for valeting

TOILET & WASTE TANK CLEANING - £100

STAINED CARPETS/SEATING/FURNITURE - £100 per identified stain.

Damage & Cleanliness

Whilst we will make no charge for small breakages or damage please inform us immediately during your hire time to enable us to order replacements so that the next hirer is not inconvenienced and to deal with any insurance claim should the need arise.

For the avoidance of doubt, the vehicle needs to be returned in a clean and undamaged condition as outlined above.

No.

We will provide you with everything you need to know along with top tips on the day of your collection. A handy reference guide will also be made available.

Please allow one hour for handover on the day of your collection.

A deposit of £250 is required upon booking. Please note that if your planned collection date is within 28 days, then full payment is required at the point of booking.

Yes our vehicles are Dog Friendly with a few T&C’s

We operate a Paws on the floor policy, any damage caused would require us to obtain a quote for the repair, in this circumstance your security deposit would not be returned until we have obtained this and the relevant deduction made to cover reupholstery.

Dogs are not permitted in the roof tents.

Please note the Law regarding Dogs being secured during travel, you are required to provide a crate or dog car seat when hiring our motor homes to comply with the Law and our Policy. Our Land Rover Campers have a secure Dog cage in the rear of the vehicle and you can simply supply your dogs usual bed for the ultimate comfortable and safe journey!

Please be reminded that failure to provide this would mean you are not insured if you had an accident and you would be fully responsible for all damage.

We know your dog is part of the family and fully expect that they will be going everywhere with you on your adventure, please note it is not permitted to leave your dog in the vehicle you are not there unless they are crated.

Please ensure your dog is used to this if you plan to leave them so as not to distress your pet or cause a nuisance to neighbours on a site if your dog does not settle in the crate. It is also advisable to leave a contact number with your new neighbour.

On the day of collection we require you to provide the following documentation for all drivers:

A valid driving licence with a C1 allowance if applicable.

Two original proofs of address (dated within 90 days of the hire). This can be: Electricity, Water, Gas, Broadband/Landline, Council tax, Credit card statement, Mortgage statement, Polling card, HMRC self-assessment/tax credit.

Photocopies will be taken on the day of collection and the originals will be returned to you. We also require you to generate a driver check code which is obtained through the government website: https://www.gov.uk/view-driving-licence

Note: Any person who has more than 6 penalty points on their licence will need to be referred to our insurers and may be subject to increased excess. Referrals need to be submitted prior to the day of collection.

Campsites offer a variety of different style of pitch types. Having one with access to an electrical supply will make your experience easier, although, our vehicles are more than capable of operating well ‘off-grid’.

Read our blog posts on where to stay or use these recommended booking websites:

Yes! You can leave your car free of charge with us whilst away in one of our vehicles. If you require a Service or MOT done whilst you are away this can also be done at an additional charge.

Please visit https://chestercarservice.co.uk to book.

Our insurers cover from those aged 25 - 72.